Changepoint’s subprocessors

Changepoint utilizes subprocessors to perform various functions as explained in the tabs and tables below. Changepoint has a granular vendor review process by which the security, privacy and confidentiality practices of our subprocessors are reviewed prior to utilizing their services as well as on an annual basis. To view our subprocessor’s privacy page, please click on their name within the tabs and tables below.

Please reach out to our Information Security Team at informationsecurity@changepoint.com if you have any questions or concerns regarding our subprocessors.

Name Subprocessor Location Description of Service Data Collected Changepoint Product
Hubspot United States Marketing and sales tool Name and email All

Name Subprocessor Location Description of Service Data Collected Changepoint Product
Celigo United States Zendesk – Netsuite connector Name and email Daptiv PPM
Natero United States Data analysis tool Name and email Daptiv PPM
Netsuite United States Renewal tracking and contact log Name and email All
Zendesk United States Customer support ticketing system and community host Name and email All
Skilljar United States Learning system for customers Name and email All

 

Name Subprocessor Location Description of Service Data Collected Changepoint Product
AWS US customers – Northern Virginia; Non-US customers – Ireland Hosts Daptiv PPM Hosts customer data Daptiv PPM
AWS US customers – Oregon and Northern Virginia; Non-US customers – Ireland and Sydney, Australia Hosts barometerIT Hosts customer data barometerIT
INAP United States Colocation services for our hosting Changepoint PSA for US customers Colocation services for our hosting customer data Changepoint PSA
Peer 1 Toronto, Ontario Hosts Changepoint PSA for non-US customers Hosts customer data Changepoint PSA
OVH Hosting Facility France Hosts Changepoint PSA for non-US customers Hosts customer data Changepoint PSA