Changepoint utilizes subprocessors to perform various functions as explained in the tabs and tables below. Changepoint has a granular vendor review process by which the security, privacy and confidentiality practices of our subprocessors are reviewed prior to utilizing their services as well as on an annual basis. To view our subprocessor’s privacy page, please click on their name within the tabs and tables below.

Please reach out to our Information Security Team at informationsecurity@changepoint.com if you have any questions or concerns regarding our subprocessors.

Marketing & Sales Subprocessors
Name: HubSpot
Subprocessor Location: United States
Description of Service: Marketing & Sales Tool
Data Collected: Name & Email
Changepoint Product: All

Subprocessors that Process PII Data
Name: Celigo
Subprocessor Location: United States
Description of Service: Zendesk - Netsuite Connector
Data Collected: Name & Email
Changepoint Product: Daptiv PPM

Name: Natero
Subprocessor Location: United States
Description of Service: Data Analysis Tool
Data Collected: Name & Email
Changepoint Product: Daptiv PPM

Name: Netsuite
Subprocessor Location: United States
Description of Service: Renewal Tracking & Contact Log
Data Collected: Name & Email
Changepoint Product: All

Name: Zendesk
Subprocessor Location: United States
Description of Service: Customer Support Ticketing System & Community Host
Data Collected: Name & Email
Changepoint Product: All

Name: Skilljar
Subprocessor Location: United States
Description of Service: Learning System for Customers
Data Collected: Name & Email
Changepoint Product: All

Infrastructure as a Service
Name: AWS
Subprocessor Location: US Customers - Northern Virginia, Non-US Customers - Ireland
Description of Service: Hosts Daptiv PPM
Data Collected: Hosts Customer Data
Changepoint Product: Daptiv PPM

Name: AWS
Subprocessor Location: US Customers - Northern Virginia, Non-US Customers - Ireland
Description of Service: Hosts Daptiv PPM
Data Collected: Hosts Customer Data
Changepoint Product: Daptiv PPM

Name: INAP
Subprocessor Location: United States
Description of Service: Colocation Services for our Hosting Changepoint PSA for US Customers
Data Collected: Colocation Services for our Hosting Customer Data
Changepoint Product: Changepoint PSA

Name: Peer 1
Subprocessor Location: Toronto, Ontario
Description of Service: Hosts Changepoint PSA for non-US Customers
Data Collected: Hosts Customer Data
Changepoint Product: Changepoint PSA

Name: OVH Hosting Facility
Subprocessor Location: France
Description of Service: Hosts Changepoint PSA for non-US Customers
Data Collected: Hosts Customer Data
Changepoint Product: Changepoint PSA