2018 Professional Services Maturity™ Benchmark Report
Change is now a constant, and the professional services space is no exception. The changing face of the workforce and advances in workplace technology are redefining professional services. Yet despite the influence of daily disruption and change, productivity and revenue increased in 2017 in the PS sector.
Service Performance Insight’s 2018 Professional Services Maturity Benchmark report provides valuable insights into the Professional Services Organization (PSO) industry trends, key benchmarks, and performance statistics compiled from the more than 456 PS organizations that submitted responses. This year’s report includes important insights into the key drivers and benchmarks of PSO performance, including:
- Billable headcount utilization
- Practice and project profitability
- Employee productivity
- Project backlog
How does your PS org compare against your competitors? It’s vital that you know. Download this comprehensive 200+ page report — a $1,495 value — FREE, compliments of Changepoint.
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