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Who Uses Changepoint Services Automation?

Successfully managing the entire quote-to-cash cycle means anyone delivering, managing, and overseeing each engagement needs to work from a single integrated solution. With powerful capabilities, integrated analytics, and access via any device from anywhere, Changepoint SA simplifies and streamlines services delivery for the entire organization.

Professional Services Leaders

Professional Services Leaders

Gain real-time visibility across all engagements so they can make better and more timely decisions to improve financial opportunity.

Executive Leaders

Executive Leaders

Gain greater financial visibility, operational effectiveness, and control to ensure consistent and profitable delivery results and improved financial decision-making.

Project & Resource Managers

Project and Resource Managers

Achieve client expectations by getting the right skills on the right projects and delivering services on time and under budget.

Changepoint Customer Services

Achieve successful outcomes through implementation, training, adoption, and optimization of your Changepoint solution. Together, we’ll define a successful customer journey and establish mutual goals, desired outcomes, and expectations. Changepoint’s integrated, global Customer Services teams, services offerings, and customer events ensure that you learn, connect, collaborate, and grow with your Changepoint solution.

Customer Success: Focused on Making Our Customers the Heroes of Their Organizations

The Changepoint Customer Success team earns customer trust through a collaborative engagement model designed to mature the use of your Changepoint solution, improve adoption, and enable better business outcomes. Customer-focused activities—such as regular check-in calls and quarterly business reviews—keep everyone in sync, measuring roadmap progress, accelerating adoption, and maximizing product value.

Customer Enablement: Helping Customers Fully Realize Product Potential from Day One

The Changepoint Customer Enablement team delivers implementation, integration, and configuration services that ensure a successful first step in the customer journey. We work closely with you to design and execute a project strategy that enables a smooth, agile deployment, while maximizing knowledge transfer and accelerating the value of your Changepoint solution.

 

Customer Care: Taking the Art of Listening and Problem-Solving to a New Level

The Changepoint Customer Care team is highly responsive to customer product support requests, and leverages leading technology and practices in troubleshooting and problem-solving. Changepoint Customer Care enhances opportunities for continuous product dialogue, knowledge sharing, and support by fostering robust online communities, a comprehensive knowledge base, and monthly Tech Talk webinars

Learn how Changepoint’s adaptable, intuitive, and intelligent Services Automation solution can be configured for your changing business landscape.

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