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Get Work Done with Changepoint EAM

Every organization does enterprise architecture, whether they have a formal EA discipline or not. Changepoint’s EAM platform enables everyone, regardless of their role or discipline, to be actively involved in delivering value.

Enterprise Architect

Enterprise Architect

Enterprise architects can federate expertise by delegating data capture activities to experts, allowing them to focus on delivering meaningful stakeholder insights.

Business Relationship Manager

Business Relationship Manager

Business Relationship Managers can assess, in real time, how their organization is helping advance various digital transformation initiatives or strategic objectives.

Business Architect

Business Architect

Business architects can discover opportunities to optimize processes, model customer interactions, and remediate risks and dependencies.

Strategy and Planning

Strategy and Planning

Strategy and planning stakeholders can have immediate feedback into whether an organization has the capacity to support a new strategic initiative.

Transformation Lead

Transformation Lead

Transformation leaders can turn real-time insights into the enterprise resources necessary to support a digital transformation initiative.

Security Architect

Security Architect

Security architects can identify risks not easily identified by automated security tools, enabling them to proactively discover potential problems that could impact their organization.

Changepoint Customer Services

Achieve successful outcomes through implementation, training, adoption, and optimization of your Changepoint solution. Together, we’ll define a successful customer journey and establish mutual goals, desired outcomes, and expectations. Changepoint’s integrated, global Customer Services teams, services offerings, and customer events ensure that you learn, connect, collaborate, and grow with your Changepoint solution.

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Customer Success: Focused on Making Our Customers the Heroes of Their Organizations

The Changepoint Customer Success team earns customer trust through a collaborative engagement model designed to mature the use of your Changepoint solution, improve adoption, and enable better business outcomes. Customer-focused activities—such as regular check-in calls and quarterly business reviews—keep everyone in sync, measuring roadmap progress, accelerating adoption, and maximizing product value.

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Customer Enablement: Helping Customers Fully Realize Product Potential from Day One

The Changepoint Customer Enablement team delivers implementation, integration, and configuration services that ensure a successful first step in the customer journey. We work closely with you to design and execute a project strategy that enables a smooth, agile deployment, while maximizing knowledge transfer and accelerating the value of your Changepoint solution.

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Customer Care: Taking the Art of Listening and Problem-Solving to a New Level

The Changepoint Customer Care team is highly responsive to customer product support requests, and leverages leading technology and practices in troubleshooting and problem-solving. Changepoint Customer Care enhances opportunities for continuous product dialogue, knowledge sharing, and support by fostering robust online communities, a comprehensive knowledge base, and monthly Tech Talk webinars.

Trials and Demo Opportunities for Changepoint EAM

Request a Demo of Changepoint Enterprise Architecture Management

Free 30-Day Trial of Changepoint EAM