Monday

New for 2020! Select from beginner and advanced sessions.

Our 2020 schedule and itinerary is under construction but check out 2019s product tracks in the meantime!

Attend the workshop for your specific Changepoint product, which features progressive learning. Regardless of the level of complexity, you’ll walk away with new skills and by the end of the day, you’ll be a pro. Plus, you can receive PDU credits for participating in these sessions. Don’t miss it!

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Registration & Check-In

8:30-6:00pm

Get settled into your room, then head to the registration desk to pick up your badge and other goodies. Lunch will be available at 12:00pm for workshop attendees.

 

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*NEW* Changepoint Analytics (powered by IBM Cognos Analytics v11)

9:00-4:00pm - Craig Randell & Larry Kading, Changepoint

Is your reporting and analytics showing you the whole story? Learn how to transition to and maximize the value from the *NEW* Changepoint Analytics (powered by IBM Cognos Analytics v11) with Changepoint in this series of one day workshops.

  • 9:00-12:00 BI Reporting
  • 12:00-1:00 Lunch
  • 1:00-2:00 BI Reporting
  • 2:00-4:00 Self-Service Analytics
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Welcome Reception

6:00pm

Tuesday

Our 2020 schedule and itinerary is under construction but check out 2019s product tracks in the meantime!

 

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Networking Breakfast

7:00-7:50am

CEO Welcome Address

8:00-8:45am - Matt Scheuing, Changepoint, Chief Executive Officer

 

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Product Roadmap: The Future of Changepoint

9:00-9:45am - Greg Davidson, Changepoint

Want to hear about the exciting things coming up for Changepoint? Join the Changepoint product management team for insight into the market dynamics, product strategy and customer feedback that inform the product roadmap.

 

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Convert Opportunity to Revenue: Navigate Your Sales Pipeline

10:00-10:45am - Vincent Mignona, Navigate

Effectively managing a business’ sales pipeline requires rigor and insight. Using the opportunity management feature in Changepoint, learn how Navigate actively manages their pipeline and effectively converts opportunities into revenue.

Removing Bottlenecks: Integrating New Business Applications Into Changepoint

10:00-10:45am - Murtuza Rampurawala, Longview

Longview shares how they successfully integrate new business applications into Changepoint. Begin by identifying key areas of need. Examples include Resource Management, Project Management, Time & Expenses, and Invoicing. Then define the structure and workflow of each area for a flawless set-up.

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Keynote Session - Josh Linkner

11:00-11:45am

Thought Leader, Entrepreneur & NY Times Best Selling Author

Lunch to Follow 

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Transforming Your Changepoint Experience With iForms

1:00-1:45pm - Larry Kading & Craig Randell, Changepoint

Leverage the power of Changepoint’s intelligent forms to supercharge workflow & content automation. (This session is also offered on Wednesday, October 16 at 11:00)

Resource Staffing – Fast and Simple!

1:00-1:45pm - Derrick Ellingson, Changepoint

Learn how to leverage the power of Changepoint when staffing work assignments.

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Migrating From On-Prem to SaaS

2:00-2:45pm - Hans Jørgen Krogstie, Telenor

Sharing what to do, what not to do, things to watch out for and things to eagerly anticipate – Telenor shares their recent journey in migrating from on-premise Changepoint to SaaS Changepoint.

Going Global With Changepoint 

2:00-2:45pm - Andrew Boon, NTT Ltd

NTT Ltd is deploying Changepoint globally; harmonizing business processes and operations and aligning reports to deliver a consistent client experience. This session covers Dimension’s journey to date, their approach and the challenges they have faced along the way. Whether deploying to a single site or to sites around the globe, there are lessons to learn from their experience.

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Collaborating on the Changepoint Roadmap

3:00-3:45pm -Greg Davidson, Changepoint

Join the Changepoint product management team in this collaborative session to have your voice heard! Our customer’s input is invaluable. We listen and regularly incorporate customer feedback into our roadmap planning activities. In this session, we want to hear from our customers on what is important to help their business continue to improve and thrive. Provide feedback on our roadmap and learn how you can participate in shaping the future of Changepoint.

 

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It’s Time to Play Family Feud Customer Services Style!

4:00-4:45pm

Join us for the most exciting contestant game show at Evolutions and learn some valuable information about Changepoint Customer Services.

 

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Exclusive Evening – The Presbytere

6:30pm

The Presbytère’s two permanent exhibits tell two sides of the ongoing Louisiana story—one of celebration and one of resilience. Tapas, beverages, and great networking included. Learn more about The Presbytere >

 

Wednesday

Our 2020 schedule and itinerary is under construction but check out 2019s product tracks in the meantime!

Executive Leadership Value

Networking Breakfast

7:00-7:45am

Climbing the Ladder: How to Maximize Your Career Development with Your Changepoint Solution

8:00-8:45am - Panel Moderators: Marc Zanet & Kathryn Perkins, Changepoint 

In this interactive panel session, Changepoint customers discuss the methods, learning and expertise that has not only made them great at their jobs but also allowed them to grab that next rung on the career ladder. Come with your questions! Panelists include:

  • Jon Verson – PMO Director at Wi-tronix
  • Linda Grus – Engineering Project Analyst at Clarios (formerly Johnson Controls)
  • Liz Uchida – Director, Global Operational Excellence at Wolters Kluwer
  • Keith Roberts – Enterprise Systems Architect at QAD
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Take Your Project Management to the Next Level of Proficiency

9:00-9:45am - Rose Smith, Changepoint

Learn how to manage, track and control your projects with the latest technology. In this session, Product Management will highlight new and improved project management functionality to help you get familiar and proficient with the PPW (Project Planning Worksheet). Build your adoption confidence with this knowledge transfer opportunity and start using the next generation of Changepoint’s project management capabilities.

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What to Expect When They’re Expecting

10:00-10:45am - Clinton Pawlick, Precor

In this product agnostic session, Clinton will share the parallels between parenting and project management.  He believes the elements of success for either endeavor are conspicuously hidden.  Trends dissipate.  Truth endures.  By embracing simplicity, elegance, and purpose, we can find genuine and wonderfully imperfect progress.

Adventures in Resource Management

10:00-10:45am - Jeff Volkert, OneNeck

OneNeck IT Solutions, an IT service provider delivering thousands of IT projects to their customers, is utilizing the Resource Demand tool within Changepoint to optimize Resource Management. This session will give you insight into the methodology of their process.

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Using the Changepoint Value Assessment to Achieve Your Goals 

11:00-11:45am - Terrie Ginn & Derrick Ellingson, Changepoint

Are you interested in assessing your current Changepoint processes in order to achieve a specific outcome? Do you want help prioritizing which features to optimize or roll out next? Do you want to streamline your Changepoint use and increase margin? Let us show you how customers have used the Changepoint Value Assessment to achieve their goals.

11:00-11:45am -Larry Kading & Craig Randell, Changepoint

Leverage the power of Changepoint’s intelligent forms to supercharge workflow & content automation. (This session is also offered on Tuesday, October 15 at 10:00.)

Lunch to follow

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Availability! Allocations! Overbookings! Mature Your Resource Management for Greater Business Value

1:00 - 1:45pm - Rose Smith, Changepoint

Learn how to manage, track and allocate your resources with the latest technology. In this session, we will deep dive into the new and improved resource management capabilities of the robust RSW (Resource Scheduling Worksheet). Take advantage of this knowledge transfer opportunity to build your adoption confidence and start using these exciting new features.

Project Maintenance: One Tool Does It All 

1:00 - 1:45pm - Derrick Ellingson, Changepoint

Discover how you can manage all aspects of a project within Changepoint.

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Knowledge Management: Gaining Value From Lessons Learned

2:00-2:45pm - Andrew Roth, Benco Dental

In this product agnostic session hear how all too often Lessons Learned is seen as a project close activity, and team members typically dread coming to a retrospective session when they are anxious to move on to a new project (or back to their typical jobs). Researchers have proven that knowledge sharing activities, which is a subset of knowledge management and includes lessons learned, yield improved employee efficiency and company performance; however, many organizations fail to have a formalized knowledge management strategy. This session will go through tactics on how to capture project knowledge effectively and leverage this knowledge to help improve the likelihood of success of future projects.

Tyler Technologies: Better Financial Performance Through Changepoint and Softrax Integration

2:00-2:45pm - Steve Kovac, Tyler Technologies  & Tom Zauli, Softrax

Tyler Technologies operates one of the most complex back-offices in the United States.  Learn from Softrax and Changepoint how Tyler is transforming their back-office while driving new levels of business productivity and efficiency using the combination of Changepoint PSA and Softrax Revenue Manager.

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Dashboarding for Success!

3:00-3:45pm - Larry Kading, Changepoint

Maximize the insights that business intelligence provides to help you achieve business success.

What Do A Project Charter and Enterprise Portfolio Management Have in Common?

3:00-3:45pm - Paul Cramer, Changepoint

A Project Charter represents the boundaries or scope of the project, highlights who and what will benefit, who and what will be impacted, as well as alignment to key strategic goals.  Enterprise Portfolio Management provides the ability to create and monitor your Project Charters in real-time!  This session will focus on how Enterprise Portfolio Management principles can help you avoid costly project over-runs, identify hidden stakeholders, and help you discover risks.

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Locknote

4:00-4:45pm - Matt Scheuing, Changepoint Chief Executive Officer

Reflections on two days of learning, growing and evolving as a community.

Closing Reception

4:45pm

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BUSINESS JUSTIFICATION

 

Register for 2020 coming soon!