Better business outcomes through continuous business improvement and increased user adoption
Better business outcomes through day-to-day, responsive product support
Better business outcomes through mutual goals and measured outcomes that align to evolving business needs
“Changepoint employees have been a pleasure to work with during our implementation. They have been responsive to all of our questions and needs.”
“Changepoint is a powerful platform… Changepoint team members are responsive and have a strong partnering approach.”
“We always receive good customer service. Everyone is very helpful and the team will try and come up with solutions for us whenever we have questions.”
“Changepoint’s shift to being customer centric allows them to deliver value in each customer interaction.”
Achieve successful outcomes through implementation, training, adoption, and optimization of your Changepoint solution. Together with your Changepoint’s integrated, global Customer Services teams, define a successful business partnership and establish mutual goals and expectations. Changepoint user events such as regional Connections user groups and Evolutions global customer conference, ensure that you learn, connect, collaborate, and grow with your Changepoint solution.
We earn customer trust by defining goals, shaping expectations, and improving business outcomes. Customer-focused activities such as regular check-in calls and quarterly business reviews keep everyone in sync, measuring roadmap progress, accelerating adoption, and maximizing product capabilities.