Digital transformation efforts continue to reshape our industry—literally and figuratively. Our customers have been eager to understand more about digital transformations; with a number of businesses planning to digitally transform this year, it is vital that these massive IT projects are managed effectively.
This isn’t a process to be undertaken lightly, of course, digital transformations require all of the IT department’s expertise as a wide range of processes and platforms are overhauled. A major sticking point is the high levels of complexity that can often be involved in digital transformations; everybody needs to be crystal clear on what the overall goal is, and how it is going to be achieved.
Before embarking on a digital transformation, it’s important to take the time to understand what's needed, what lies ahead, and what will fuel success.
Here are two key areas to consider when putting digital transformation plans in place:
1. Get the real picture with a birds eye view
With so much activity going on in numerous areas of the business at the same time, it is critical that CIOs—and other C-level executives—must be able to monitor all of the projects involved in real-time. This will enable them to make informed decisions on an ongoing basis, without having to spend huge amounts of time reviewing reports and sitting in meetings. It will also allow them to implement standardized processes for planning, management, and measurement which will help to keep these huge projects on track and heading in the right strategic direction.
2. Open the channels of communication
Although the process will heavily feature the IT team, a digital transformation is an organization-wide process, so communication between different parts of the business is also important. So long as a CIO has a decent overview of all activity, however, they will be able to identify areas where other teams and departments need to be involved in aspects of the transformation. With data moving from silos to a unified platform, and existing processes being updated, each department will have a role to play, and will need direction on exactly what they need to do to ensure the process runs smoothly.
Digital transformation is a giant IT project: the biggest that many organizations will ever put themselves through. Given the challenges, CIOs need to make sure they have the best information available to help make sound decisions throughout the process, and ensure a positive outcome. A combination of real-time information and clear top-line overviews that can be shared with others can help execute digital transformation projects as smoothly as possible.