One of our main objectives in deploying Changepoint was improved resource management. We are, after all, a business based on people, and we need to effectively manage that talent in all ways. If our team is not fully utilized, it directly impacts our profitability. We want to manage individual performance to identify skill gaps and transform people into top performers for our business. We also want to manage utilization — to know who’s working, who’s not and who’s wrapping up on a project so that we can redeploy them accordingly. Changepoint allows us to also maintain an inventory of specific skill sets. This is important as we often have individuals on our team serving in different roles on a variety of client projects, and this skills inventory and matching up of skills to project needs keeps everyone clear on their roles and their responsibilities.